Make a real difference in our community.
At South Coast Medical Service Aboriginal Corporation (SCMSAC), you’ll be part of a culturally safe, inclusive, and values-driven team making meaningful change across communities in the Illawarra, Shoalhaven, Far South Coast, and Goulburn regions. We're a not-for-profit Aboriginal Community Controlled Organisation delivering holistic health, wellbeing, and family services. While many of our programs and services are designed specifically for Aboriginal children and families, some of our teams also work with and support the broader community. Cultural connection is at the heart of everything we do, shaping how we support families, strengthen communities, and inspire future generations.
Work with purpose, in a location you love, with an organisation that makes a difference.
Location: Goulburn
Type: Full-Time
Closing Date: COB Thursday 27th August 2026
The Role
We are seeking a passionate and dedicated Justice Support Caseworker. This position provides cultural mentoring, case support, and community development activities throughout the Shoalhaven, Eurobodalla and Bega Valley regions of Southern NSW, including the Southern Highlands and Tablelands, to support the aims of the Aboriginal Justice Reintegration Program (Ngudjoong Billa) program.
key responsibilities
- Provide a minimum of four hours direct casework support per week for each client.
- Individualised Case/Cultural plans to be developed, reviewed and appropriate case closures for all clients upon exit of the casework support program as per the Justice Support Process.
- Prepare weekly Service Delivery Report and send to Youth Justice every Monday by COB.
- Document all attempts to contact clients via the data management system.
- Assist and encourage clients to develop skills necessary to achieve their set goals as per their case/cultural plans, allowing them to live a pro-social life. This may include but is not limited to skills in life management, vocation, self-esteem, financial management and personal development.
- Maintain electronic records - ensuring all client documents are completed, and records are detailed and accurate, and comply with relevant legislation.
- Ensure case notes are updated within 48 hours of meeting with the client.
- Liaise with the DCJ Youth Justice and relevant support services to implement the necessary referral and support of clients on a weekly basis.
- Attend weekly custodial visits (face-to-face, audio-visual/similar, or via phone), commencing four weeks prior to the client’s release (where required).
Essential Criteria
- Aboriginality*.
- Certificate IV level qualifications in Community Services or related area and/or demonstrated experience in these sectors.
- Sound knowledge of Aboriginal and Torres Strait Islander communities, relevant organisations and service providers in the Shoalhaven and far South Coast.
- Clear understanding of the needs of Aboriginal families and young people involved in the NSW criminal justice system.
- Demonstrated knowledge, understanding and awareness of the importance of Aboriginal cultural practices and protocols.
- Demonstrated experience in the delivery of mentoring, intensive casework or case management services.
- Demonstrated computer proficiency, including the use of Microsoft Office applications, client information and data systems.
- Ability to effectively communicate with people from a variety of backgrounds.
- Current Working with Children Check, National Police History Check and Working with Vulnerable People Registration.
Aboriginal Designated Positions. Aboriginality is a genuine occupational requirement and racial discrimination is a prohibition as outlined under Section 8(1) of the Racial Discrimination Act 1975. Proof of Aboriginality must be provided at interview.
Pre-Employment Requirements
✅ All preferred applicants must complete a National Police Check.
✅ A paid employee Working With Children Check (NSW) is required prior to appointment, in accordance with legislation.
✅ For Aboriginal Designated Positions, applicants will be asked to provide proof of Aboriginality at the interview stage.
Aboriginality is a genuine occupational requirement under Section 8(1) of the Racial Discrimination Act 1975.
Why Join Us?
At SCMSAC, you'll be part of a culturally safe and inclusive workplace where your contribution truly matters.
We're a values-driven team creating real impact in our communities. We offer:
- Generous employment conditions, competitive rates, and access to salary packaging.
- Ongoing career development, education, and training.
- A collaborative, respectful, and inclusive team environment where you can thrive.
- Strong team values and community impact.
- Opportunities for professional growth.
- A welcoming environment that supports Aboriginal and Torres Strait Islander applicants.
benefits and perks
- Competitive salary.
- Monthly RDOs (Rostered Days Off).
- Paid Christmas shutdown period in addition to standard leave entitlements.
- Take advantage of up to $15,900 in tax-free income through salary packaging (NFP benefit).
- Ongoing training, support, and career advancement opportunities.
- Opportunity to work within a supportive, dedicated team.
- Ongoing professional development and training.
-
Access to a free Employee Assistance Program with confidential support for mental, emotional, financial, and physical wellbeing.
how to apply
Option 1 - Apply by Email
Please email your completed application to: hr@southcoastams.org.au
Include the following documents:
✅ SCMSAC Application Form
✅ Resume/CV
✅ Cover Letter addressing the Selection Criteria
✅ Confirmation of Aboriginality (only required for Aboriginal-identified positions)
📎 Any relevant qualifications or certificates
Option 2 - Apply via Seek
You can also apply via SEEK. Click the 'Apply on SEEK' button to view the job ad.
You will need to upload the following documents:
✅ SCMSAC Application Form (upload in other attachments section)
✅ Resume/CV
✅ Cover Letter addressing the Selection Criteria
✅ Confirmation of Aboriginality (only required for Aboriginal-identified positions)
📎 Any relevant qualifications or certificates
Contact Us
Need help or have questions? Contact our HR team: hr@southcoastams.org.au

