• 1 x Full Time Position
• Nowra – Shoalhaven

APPLICATIONS CLOSE:

9 August 2024

PURPOSE OF THE POSITION

The ECS Coordinator will work closely with the Aged Care Connector to support identified clients, whilst providing day-to-day support and supervision, ensuring quality and timely services are provided in line with organisational policies and procedures. The duties of the ECS Coordinator may vary depending on the specific needs of the customer.

The ECS Coordinator will support clients to understand their aged care service entitlements, supporting identified clients to navigate access to appropriate local aged care support services. They will provide advocacy and support to ensure clients receive a culturally safe assessment, including My Aged Care registration, contractual arrangements, and costs, and will help ensure elders and their family are well-prepared for plan reviews and outcomes.

KEY RESPONSIBILITIES AND DUTIES

• Pre assessment support, which may include supporting clients to identify available services and access pathways.
• Supporting clients through the aged care assessment process, which may include briefing assessors, involvement in assessment interviews, collaboration with assessors to develop appropriate support plans, and reviews of support plans.
• Support clients and their family to identify and select appropriate aged care service providers.
• Support clients and their family to understand contractual arrangements and costs of care.
• Support clients in care planning with aged care service providers to ensure the client’s care and safety needs will be met.
• Advocacy to ensure client care and cultural needs are being met, and to address any issues with service providers.
• Provide support for family members in relation to clients’ care needs, which may include linking clients to other related services, transfer of care, support through related processes, and information relating to care options and costs.
• Building knowledge of local services and organisations clients can utilize.
• Engaging with My Aged Care and local assessment staff.
• Actively build partnerships which enhance health promotion activities and facilitate collaborative action
• Incorporate evaluation into the planning of health promotion programs
• Collect and enter data daily regarding program activity development and delivery.
• Support the social health needs of clients by assisting clients to complete relevant paperwork as required for their treatment.
• Attend relevant meetings. Be punctual, prepared, and ready to participate.
• Conduct monthly documented support and supervision with each direct report, ensuring this is saved on relevant personnel file and uploaded to HR3.
• Lead and participate in relevant annual performance reviews.
• Other duties as reasonable directed by the CEO or delegate.

REQUIREMENTS FOR ALL VACANCIES

Applications must address the key competencies (selection criteria): For an Information Package containing position description, selection criteria and an employment application, please download above or contact Human Resources via email hr@southcoastams.org.au or call 02 4448 0200.

Preferred applicants will also be required to undergo a National Police Check and obtain a new paid employee Working with Children Check (as required by the Act) prior to appointment with South Coast Medical Service Aboriginal Corporation.

Salary will be in accordance with the South Coast Medical Service Aboriginal Corporation Enterprise Agreement 2012 – 2025.

Being vaccinated against Covid-19 is a requirement of this role, to ensure that SCMSAC fulfils its WHS obligations. The incumbent must remain up to date with current ATAGI (Australian Technical Advisory Group on Immunisation) national advice regarding vaccines and booster shots or, provide evidence exemption eligibility.