Family Connect & Support Service

Since commencing in January 2021 our Family Connect and Support team has worked with hundreds of families experiencing a range of vulnerabilities such as parenting issues, mental health, domestic and family violence, financial stress and education/schooling issues.

Our Family Connect and Support team are very dedicated and passionate, linking families into supports in the community through timely referrals to appropriate services to meet the family’s needs. Want to chat with our Family Connect & Support team? Call 1800 AMS FCS.

On 1 January 2021, the well-known Family Referral Service, managed by NSW Health, transferred to the Department of Communities and Justice. It was then known as Family Connect and Support and we are very happy to have been chosen as the provider for the Illawarra Shoalhaven region. The new mainstream service is bringing together families, support services, and community resources so that our children and young people are safe and well. Culturally supportive and flexibly tailored to a family’s individual needs, our Family Connect and Support service offers help as early as possible.



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