Team Leader- Mentoring and Therapeutic Care

Make a real difference in our community.

At South Coast Medical Service Aboriginal Corporation (SCMSAC), you’ll be part of a culturally safe, inclusive, and values-driven team making meaningful change across communities in the Illawarra, Shoalhaven, Far South Coast, and Goulburn regions. We're a not-for-profit Aboriginal Community Controlled Organisation delivering holistic health, wellbeing, and family services. While many of our programs and services are designed specifically for Aboriginal children and families, some of our teams also work with and support the broader community. Cultural connection is at the heart of everything we do, shaping how we support families, strengthen communities, and inspire future generations.

Work with purpose, in a location you love, with an organisation that makes a difference.

Location: Nowra
Type: Full-Time
Closing Date: Thursday 13th November 2025
 


The Role

We are seeking a passionate and dedicated Mentoring and Therapeutic Care Team Leader. This position is responsible for leadership, planning, implementation, coordination and delivery of cultural mentoring and therapeutic support for children and young people in the Shoalhaven.

key responsibilities
  • Support and monitor the undertaking and reviews of mentoring client case plans, assuring quality intervention, goal setting and reporting as per relevant program requirements.
  • Coordinate the day-to-day requirements of the Mentoring and Therapeutic Care Team and service delivery, ensuring efficient allocation of resources and ongoing performance management to ensure effective service delivery.
  • Supervise Counsellors and Therapists in the delivery of services to clients, including day to day monitoring, of referrals and initiating client contacts to ensure assessments, case planning, case reviews and case closures are being implemented within the required timeframes.
  • Provide therapeutic support to children and young people when required.
Essential Criteria
    • Minimum bachelor’s degree qualifications in Social Work, Psychology, Allied Health, Counselling and related fields or experience in Therapeutic Support.
    • Demonstrated knowledge and experience of working with suicide prevention, SEWB and AOD initiatives.
    • A comprehensive understanding of the social and health issues impacting the lives of Aboriginal and Torres Strait Islander people.
    • Demonstrated skills and experience in supervising staff, and the ability to effectively coach and manage a team to achieve service outcomes.
    • Excellent organisational skills, with proven ability to prioritise within a multi-disciplinary team.
    • Demonstrated computer proficiency, including the use of all Microsoft Office applications, client record and data management systems, social media, and writing reports.
    • Ability to create and maintain effective partnerships with stakeholders.
    • Demonstrated skills in conflict resolution, mediation and adaptability.
    • The ability to effectively communicate with people from a variety of backgrounds.
    • High level of integrity, regard for professional boundaries, and confidentiality.
    Desirable
    • Certificate IV or higher-level qualification in Project Management.
    • Experience with collating information for a funding submission.
    • Aboriginality*

    Pre-Employment Requirements 

    ✅   All preferred applicants must complete a National Police Check.
    ✅   A paid employee Working With Children Check (NSW) is required prior to appointment, in accordance with legislation.
    ✅  For Aboriginal Designated Positions, applicants will be asked to provide proof of Aboriginality at the interview stage.
            Aboriginality is a genuine occupational requirement under Section 8(1) of the Racial Discrimination Act 1975.

      Why Join Us?

      At SCMSAC, you'll be part of a culturally safe and inclusive workplace where your contribution truly matters.
      We're a values-driven team creating real impact in our communities. We offer:

      • Generous employment conditions, competitive rates, and access to salary packaging.
      • Ongoing career development, education, and training.
      • A collaborative, respectful, and inclusive team environment where you can thrive.
      • Strong team values and community impact.
      • Opportunities for professional growth.
      • A welcoming environment that supports Aboriginal and Torres Strait Islander applicants.
      benefits and perks
      • Competitive salary.
      • Monthly RDOs (Rostered Days Off).
      • Paid Christmas shutdown period in addition to standard leave entitlements.
      • Take advantage of up to $15,900 in tax-free income through salary packaging (NFP benefit).
      • Ongoing training, support, and career advancement opportunities.
      • Opportunity to work within a supportive, dedicated team.
      • Ongoing professional development and training.
      • Access to a free Employee Assistance Program with confidential support for mental, emotional, financial, and physical wellbeing.

      how to apply

      Option 1 - Apply by Email

      Please email your completed application to: hr@southcoastams.org.au

      Include the following documents:
      ✅   SCMSAC Application Form
      ✅   Resume/CV
      ✅   Cover Letter addressing the Selection Criteria
      ✅   Confirmation of Aboriginality (only required for Aboriginal-identified positions)
      📎   Any relevant qualifications or certificates

      Option 2 - Apply via Seek

      You can also apply via SEEK. Click the 'Apply on SEEK' button to view the job ad.

      You will need to upload the following documents:
      ✅   SCMSAC Application Form (upload in other attachments section)
      ✅   Resume/CV
      ✅   Cover Letter addressing the Selection Criteria
      ✅   Confirmation of Aboriginality (only required for Aboriginal-identified positions)
      📎   Any relevant qualifications or certificates 

      Contact Us

      Need help or have questions? Contact our HR team: hr@southcoastams.org.au