Therapeutic Manager

  • 1 x Full Time
  • 2 year Fixed Term
  • Position Located in our Nowra or Wollongong Office

Working as an essential member of the Management Team the Therapeutic and Family Support Manager is responsible for managing the Family and Therapeutic Support team, which is made up of Family Preservation, Family Connect and Support, Targeted Early Intervention and Therapeutic services.

These teams are located across both our Nowra, Far South Coast and Wollongong office. Some travel between offices will be required.

22nd March 2021


SCMSAC’s Permanency Support Program (PSP) is funded by the Department of Communities and Justice (DCJ), to provide a range of programs to children and young people (CYP) at risk of harm and their families. These programs include family preservation, family connect, support, restoration, and guardianship and foster care.

The Permanency Support Program aims to provide efficient and effective services to clients, NSW DCJ, other agencies and families involved in preservation, restoration and out of home care (OOHC) placements.


  • Ensure programs are delivered consistent with the quality and service delivery requirements of DCJ and SCMSAC
  • Carry out all intake operations under direction from the CEO and Executive Officer – PSP
  • Assist with the responses to complaints from carers and birth family members
  • Ensure full implementation of responsibilities detailed in SCMSAC Child Protection Policy, ensuring that all staff and carers are award of their responsibilities as outlined in this policy
  • Take all steps to ensure children and young people in the SCMSAC Permanency Support Program are protected, supported and safe from abuse
  • Assist the CEO and Executive Officer PSP in conducting employee related child protection investigations if required
  • Provide formal and informal supervision for Team Leaders consistent with the SCMSAC Supervision Policy, conducting interim and annual reviews for supervised staff, as well as coordinating and documenting regular team meeting with Team Leaders and their program teams
  • Develop the skills and capacity of individuals within PSP through external and on the job training as well as providing mentorship
  • Ensure reporting of notifiable events are dealt with are consistent with SCMSAC policies and procedures
  • Actively promote positive work culture, team work, goodwill and cooperation thought teams
  • Ensure casework complies with relevant legislation including Child Protection Laws, WH&S and Disabilities Service Act
  • Ensure that documentation complies with Standards including the NSW Child Safe Standards for Permanent Care, Disability Service Standards and the Early Years Learning Framework
  • Ensure that all SCMSAC Data systems are kept up to date
  • Ensure that contractual reporting requirements are completed and occur on time
  • Comply with all SCMSAC Policies and Procedures


Applications must address the key competencies (selection criteria):  For an Information Package containing position description, selection criteria and an employment application, please download above or contact Human Resources via email or call 02 4448 0200.

Preferred applicants will also be required to undergo a National Police Check and obtain a new paid employee Working with Children Check (as required by the Act) prior to appointment with South Coast Medical Service Aboriginal Corporation.

Salary will be in accordance with the South Coast Medical Service Aboriginal Corporation Enterprise Agreement 2012 – 2015.