Receptionist

  • 1 x Full Time Position
  • Located in the Jane Ardler Centre (Nowra)

Walk with our clients on their health care journey. Our Health & Wellbeing team values a balanced approach to all needs of health care: Physical, Social, Emotional, Cultural and Spiritual.

APPLICATIONS CLOSE:
14th April 2024

PURPOSE OF THE POSITION

The Receptionist is responsible for greeting clients and visitors professionally, answering and directing phone calls, and efficiently handling administrative tasks to support SCMSAC operations. The Receptionist will be responsible for the scheduling of appointments and maintaining records in SCMSAC’s client databases.

The role will provide provide professional and confidential administrative and reception services to support effective service delivery and day-to-day functioning.

KEY RESPONSIBILITIES AND DUTIES
  • Ensure all client and practice information is kept confidential.
  • Ensure every patient’s biographics are checked and confirmed when attending appointments.
  • Ensure positive and professional body language is adopted at all times when liaising with clients.
  • Answer all telephone calls and enquiries in a professional and courteous manner.
  • Attend relevant meetings. Be punctual, prepared, and ready to participate.
  • Actively participate in monthly documented support and supervision sessions.
  • Participate in relevant annual performance review.
  • Other duties as reasonably directed by the CEO or delegate
REQUIREMENTS FOR ALL VACANCIES

Applications must address the key competencies (selection criteria): For an Information Package containing position description, selection criteria and an employment application, please download above or contact Human Resources via email hr@southcoastams.org.au or call 02 4448 0200.

Preferred applicants will also be required to undergo a National Police Check and obtain a new paid employee Working with Children Check (as required by the Act) prior to appointment with South Coast Medical Service Aboriginal Corporation.

Salary will be in accordance with the South Coast Medical Service Aboriginal Corporation Enterprise Agreement 2022-2025.

Being vaccinated against Covid-19 is an inherent requirement of this role, to ensure that SCMSAC fulfils its WHS obligations. The incumbent must remain up to date with current ATAGI (Australian Technical Advisory Group on Immunisation) national advice regarding vaccines and booster shots, or provide evidence of exemption eligibility.