Carer Resources

This page brings together useful resources, information, and support for our carers. We've included some of the most commonly used resources and helpful numbers for carers below, with a more extensive list of services and supports available further down the page. If you can't find what you're looking for or you're unsure which service to contact, please reach out to us for support.  
Carer Resources

Our Resources

Our Carer Information Pack is for people considering becoming a foster carer with us. It provides useful information about foster caring, what’s involved, and what you can expect from the process.

Our Carer Manual is for current carers and provides more detailed information to support you in your caring role, including practical guidance, carer responsibilities, available supports, and useful contacts.

If you’re a current carer and would like a copy of the Carer Manual, please contact: psintake@southcoastams.org.au.

Parenting Programs

Our parenting programs support parents and carers to build strong, healthy relationships with their children and families. We provide culturally safe programs that help strengthen parenting skills, improve communication, and support children’s social and emotional development. Through shared learning, practical strategies, and supportive group environments, our programs help families grow in confidence, deepen connections, and create safe and nurturing homes for children and young people.

Useful Contacts

We’ve included some of the most commonly used and helpful numbers for carers below, with a more extensive list of services and supports available further down the page.

If you can’t find what you’re looking for or you’re unsure which service to contact, please reach out to your SCMSAC team for support.

 

Aboriginal Carer Support (AbSec)
1800 888 698

Culturally appropriate support, information and advocacy for Aboriginal foster and kinship carers.

Carers For Kids NSW (formerly My Forever Family)
1300 782 975

Provides support, information and training for foster, relative and kinship carers, helping carers access the guidance and resources they need to care for children and young people in out-of-home care.

Grandparent, Foster and Kinship Carer Advisers – Services Australia
1800 245 965

Provides information and support to help grandparent, foster and kinship carers understand and access Centrelink payments, services and other financial assistance they may be eligible for.

Other Important Numbers

person South Coast AMS
phone 4448 0200
info Free health services for Aboriginal community in the Shoalhaven, and wellbeing and family support services across the Illawarra, Shoalhaven, Far South Coast and Goulburn regions.
person Poisons Info NSW
phone 131 126
info Provides free 24/7, expert advice on what to do if someone has been poisoned or exposed to a harmful substance.
person NSW Health Direct
phone 1800 022 222
info Free, confidential 24/7 health information and advice for non-serious conditions.
person Aboriginal Legal Services
phone 1800 765 767
info Free culturally appropriate legal advice, representation and support including help with criminal law, family law, children’s care and protection matters, and other legal issues.
person Police Assistance Line
phone 131 444
info For non-urgent police matters, general enquiries, or to report minor crimes. Call Triple Zero (000) for emergencies.
person NSW Domestic Violence Line
phone 800 656 463
info 24/7 counselling, information, referrals, safety planning and help accessing emergency accommodation for women experiencing domestic violence.
person 1800RESPECT
phone 1800 737 732
info Free national 24/7 domestic, family and sexual violence counselling, information and support service. It can also support someone who is worried about another person.
person 13YARN
phone 13 92 76
info Free 24/7 crisis support line for mob who are feeling overwhelmed or having difficulty coping. Confidential 1-on-1 with on Aboriginal Crisis Supporter.
person Lifeline (24hrs)
phone 131 114
info Free 24/7 crisis support for anyone experiencing emotional distress, feeling overwhelmed, or needing someone to talk to.
person Beyond Blue
phone 1300 22 4636
info Provides free, confidential services and programs for anxiety, depression, and suicide prevention.
person Mental Health Helpline (24hrs)
phone 1800 011 511
info Free service for mental health concerns for yourself or someone else by trained mental health professionals who advise and connect people with appropriate services.
person Suicide Call Back Service
phone 1300 659 467
info Free professional 24/7 support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues.
person Child Protection Helpline
phone 132 111
info For reporting concerns about the safety, welfare or wellbeing of a child or young person in NSW.
person Kids Helpline
phone 1800 551 800
info Free, confidential, 24/7 phone and online counselling for young people (ages 5-25).
person CREATE Foundation
phone 1800 655 105
info Provides support and advocates for children and young people with a care experience.
person Parentline
phone 1300 1300 52
info Online resources, phone counselling and referrals for parents of children aged 0–18.
person Relationships Australia
phone 1300 364 277
info Relationship support services, counselling, family dispute resolution services.
person Foster Parents Support Network
info Provides support, information and advocacy for foster, kinship and relative carers.
person AbSec Carer Support Service
phone 1800 888 698
info Culturally appropriate support, information and advocacy for Aboriginal foster and kinship carers.
person Carers For Kids NSW
phone 1300 782 975
info Support, info & training for foster, relative and kinship carers, helping carers access the resources needed to care for children and young people in out-of-home care.
person Grandparent & Kinship Carer Alliance
phone 1800 449 102
info Provides support, information and advocacy for grandparents, relatives and kinship carers.
person Link2Home Homelessness
phone 1800 152 152
info NSW's 24/7 statewide homelessness service, providing info to homelessness support and accommodation services.
person Gambling Support Australia
phone 1800 858 858
info Free 24/7 support end information for anyone affected by gambling.
person Centrelink Indigenous Line
phone 1800 136 380
info Free service for Aboriginal people who need help with Centrelink payments and services. Available Mon-Fri: 8am - 8pm.